When shipping live fish we have to be mindful of the temperature we are shipping in. This not only includes the delivery location temperatures but also our origin temperatures as well. While we as the experts will make all final calls on shipping, and determinations on if heat pack/cold packs are necessary, we do ask customers to check their local temperatures before ordering live fish.
Cold Weather Shipping
When temps drop below 50 degrees as a low we generally will ship with a heat pack in the box. There may be some variation on this rule depending on our temperatures and the highs as well.
We use 72hr UniHeat shipping warmers, as they have a long lifespan and do not spike too hot (other warmers spike upwards of 150 degrees, and don't have as stable of a temperature during their lifespan)
- If your weather is below 32 degrees as a low, we recommend shipping with UPS Next Day Air methods only.
- If your temperatures are below 25 degrees as a low, please wait to order live fish or plants until it is warmer.
Warm Weather Shipping
During the late spring and summer months shipping will be limited based on the temperatures.
- If your weather is above 85 degrees as a high, we recommend shipping with UPS Next Day Air methods only.
If your weather is above 95 degrees as a high, we will only ship with UPS Next Day Air Delivery.
- If your temperatures are above 100 degrees as a high, please wait to order live fish or plants until it cools down in your area.
PNW Bettas may remove delivery to certain states during the summer months to prevent cancelations on areas that are too warm to ship too.
Heat Pack/Cold Pack Usage
PNW Bettas will make all determinations on if heat packs or cold packs are needed for shipping, and they will be included at no extra cost.
Cold packs are only used with tropical fish when the origin (Corvallis, OR) is above safe shipping temperatures. They will melt before arriving at the destination and therefor cannot be used to aid in delivery in a hot location.
We ship in styrofoam insulated boxes with a minimum of 1' thick insulation to help prevent temp fluctuations and protect against colder or warmer weather.